Shipping
Sewn Designs ships from Canada - we currently offer shipping anywhere in Canada. If you’d like a quote to a different country please email your mailing address to hello@shopsewn.com.
Please note that as all our products are handmade, production time prior to shipping is 1-3 business days.
**US Shipping has currently been suspended due to a 50% tariff and duty rate, I apologize to our US customers!**
Canada Tracked Shipping
We ship via Chit Chats Tracked which arrives in 2-8 business days (unit and buzzer number MUST be provided if in an apartment building and this option is not available on remote addresses or PO Boxes)
All PO Box and remote addresses (second digit of postal code is “0”) are shipped Canada Post Tracked Packet. These parcels take 2-6 business days to arrive and include tracking.
**PO Boxes and remote addresses must upgrade to express shipping**
Canada Express Shipping
Via UPS, Canpar or Purolator these packages arrive in 1-3 business days.
Local pickup
Local Calgary pickup is available! Please select LOCAL pickup at checkout and we’ll email you to arrange a pickup date and time. Pickup location is in Crescent Heights.
(If you’re waiting to hear from us please check your junk mail!)
Returns
Sewn Designs takes tremendous pride in the quality of our products as every piece is handmade in small batches with infinite love.
We offer exchanges for wrong sizing subject to availability and within two weeks of you receiving your items. Underwear are excluded for hygienic reasons.
Any return shipping due to incorrect/incomplete address is to be covered by the customer plus a $5 undeliverable fee.
Should you receive a faulty product we will accept a return and issue a refund or offer a replacement.